ICTworks

I have had the privilege of working with UNCDF for almost two years as the Regional Technical Specialist for one of its seminal programmes, MM4P. In Zambia, UNCDF MM4P has launched a programme that is focused on accelerating...

Over the last 6 years, the emergence of new worker engagement technologies has sparked industry wide discussions about the value of connecting with workers in a new way, and how data about their opinions and experiences...

At the moment, The World Food Programme (WFP) and the wider humanitarian system are #FightingFamine in four countries. In Somalia, Yemen, North-Eastern Nigeria and South Sudan 20 million people are on the brink of starvation. Our...

Do farmers really want to be paid in mobile money? To answer this question, I’ll ask you to first entertain a brief thought experiment. Imagine that your employer told you that next pay period, your company will start...

Since the launch of Mobile Financial Services in Bangladesh in 2011, significant growth has been observed across
all metrics, from account use to transaction values. At the same time, there are a number of challenges that...

The rapid growth in processing power and global connectivity means we can now quickly collect, share and analyze enormous amounts of data to reveal new ways to reduce hunger and poverty and develop robust responses to climate...

As the debate around zero-rated services (like Facebook’s Free Basics, Twitter Access, and Wikipedia Zero) and other emerging mobile data models continues, data around who is using these services, how, and why, has remained...

When I first heard that Facebook Messenger was introducing chatbots, I immediately thought back to junior high summers. Back then I was spending a lot of time in my parents’ basement on the computer–safe from harmful...

Many scholars have hailed the mobile phone as a tool to give farming in developing countries a new impetus. However, studies on the impact of mobile phones in general, and specific mobile phone initiatives (m-services),...