New USAID Toolkit on Inclusive AgriTech Digital Solution Design
Digital development solutions have become pervasive around the world, including within resilience, environment, and food security development efforts supported...
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3 Ways Digital Solutions Improve Cash and Voucher Assistance Programs
Humanitarian assistance has greatly changed over the past two decades, bringing forth new mechanisms to provide assistance to persons affected by crises.
Not only...
How Mobile Broadband Internet Reduced Poverty in Rural Tanzania
Enabling universal internet access is deemed as a critical step towards achieving prosperity in developing countries. In line with this target, the digital landscape...
10 Step Toolkit to Improve Messy Conversational Data for AI Chatbots
Many direct-to-client digital services rely on interactions with real people to make decisions, provide support, and improve their platforms over time. But real...
5 Lessons Learned Running a Chatbot Service for Social Good
Remember when the ICT for Development sector was buzzing with excitement (and anxiety) about brand new, game-changing tech that could revolutionize the way we can...
Can Digital Community Centers Be Financially Sustainable?
To bridge the digital divide, digital community centers — physical spaces that provide access to the internet, technology devices, and digital skills — have...
4 Reasons Why Telecentres Matter in the Mobile Phone Era
In rural areas of Africa, information and communication services provided by telecentres are instrumental in community and national development as well as improving...
Please Help Update the Digital Principles for the Next Decade
The Principles for Digital Development are relevant and valuable guidelines for the increasingly expansive ecosystem of digital development actors. The Principles...
USAID How To Guide for Bringing More Women Online
Internet adoption and mobile phone ownership are on the rise globally, yet 2.7 billion people remain unconnected to the Internet. Within this digital divide, there...
Did You Know ICT4D Is Dead? Long Live ICT4D!
At the 2023 Global Digital Development Forum, I prepared a lightning talk on ICT4D and its continued use as a term to describe the intersection of tech and social...
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