ICTworks by Inveneo

A little more than a month ago, I wrote a post asking ‘Where is the ICT4D distance learning.’ Ernst Suur and I had been trying to figure that out since last July.

A bunch of ideas and information came in via the comments section that helped us to figure out what is happening in the space, including info about ICT4D advanced degrees options, short courses, related courses, etc.

In addition to following up with a couple established universities to see if (and when) they might be offering Masters level ICT4D programs, Ernst and I had a Skype meeting with Mark Weingarten and Nick Martin, the folks over at TechChange (the Institute for Technology and Social Change).

TechChange is a new organization dedicated to training practitioners and students to effectively leverage emerging technologies for social change. They are building tools and courses for ICT4D and have already partnered with a number of universities - eg., American University, George Washington University, the UN University for Peace - to deliver face-to-face courses in topics like ‘technology for crisis response’ and ‘social media for social change.’ They also have upcoming projects planned with U4Ushahidi, Souktel, and FrontlineSMS. In addition to in-person trainings, TechChange is designing learning tools for use in online courses and degree programs.

As Mark commented, ’We are developing curricula for practitioners (including those working in the field), and recognizing that needs and schedules vary. Some people and organizations might want to quickly learn how to use specific ICT tools, but others may want a more in-depth understanding of the entire ICT4D ecosystem, its successes, its failures, and where things are headed in the future. We want to better understand this range of needs and tailor our courses. We’re also interested in knowing more about what else is being done in this space and what other examples we can learn from.’

In order to get some wider input, we invite you to join us for a twitter chat on ICT4D Distance Learning on Friday, January 14^th at 11 am EST. The hashtag will be #ICT4DDL.

We will cover 5 questions:

1. Topics: What sorts of courses would interest you most? What topics are most relevant?
2. Timing: What timeframe for distance learning courses would best suit your schedule and needs? Short-term courses on specific topics (or tools) vs. more in-depth courses? 3 hr modules or ten week facilitated trainings?
3. Credit: How important are things like credit or degree programs? Are certifications enough?
4. Skills: What skills would you like to gain as a participant – considering 1) university students just entering the field and 2) practitioners taking professional development courses.
5. Delivery: How does connectivity affect your ability to take courses? What about in the case of others who might be interested in this type of training but are not on Twitter/online as often? Is a mobile option a good idea?

Tips for a good Twitter Chat:

1. Login 5 mins ahead of time and be ready with a short introduction (eg, Cathy here, I manage maternal health pgms at XYZ in Malawi, we’re just getting started with ICT4D).
2. Tools like TweetChat which automatically add the hashtag and refresh often are helpful to keep up with the conversation.

We look forward to chatting on Friday, January 14^th at 11 am EST and welcome any questions or comments before then!

Building on last month's amazing Skype Chat on Nigerian Internet Business Opportunities we're now going to look beyond any one country, and investigate business opportunity in East and West Africa:

1. How might Internet business opportunity and entrepreneurship be different in East Africa versus West Africa?
2. What could each region learn from the other?
3. And what can we do now to improve cross-Africa collaboration?

These are the questions we'll discuss in the next ICTworks Twitter Chat - a freewheeling conversation around our central questions on the Twitter platform.

We'll start at 14:00 GMT (your timezone) on April 22nd with introductions, then move into the discussion, using the #ICT4D hashtag in Twitter. Be sure to RSVP here.

You may want to use TweetChat as your Twitter client for this chat - we've found it to be worthy.

Our hope is to learn from each other and find ways we can increase Internet business opportunity and entrepreneurship across Africa.

Be sure to follow ICTworks on Twitter and RSVP today!

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Last month, we had an amazing Skype Chat on Nigerian Internet Business Opportunities - over 40 entrepreneurs and netcitizens joined in a lively debate on new business models and enabling factors to bring Nigeria to the forefront of online business innovation.

But what about East Africa? Kenya surely has the same level of Internet-based buzz as Nigeria. And Uganda isn't far behind. So this brings forth a few questions we should examine:

1. How might Internet business opportunity and entrepreneurship be different in East Africa versus West Africa?
2. What could each region learn from the other?
3. And what can we do now to improve cross-Africa collaboration?

These are the questions we'll discuss in the next ICTworks Twitter Chat - a freewheeling conversation around our central questions on the Twitter platform.

We'll start at 14:00 GMT (your timezone) on April 22nd with introductions, then move into the discussion, using the #ICT4D hashtag in Twitter. Be sure to RSVP here.

• Handy Re-Tweet
  :Internet Business: East + West Africa -
  #ICT4D Tweet Chat 4/22 @ 14:00GMT -
  RSVP: http://bit.ly/april-chat

Our hope is to learn from each other and find ways we can increase Internet business opportunity and entrepreneurship across Africa.

Be sure to follow ICTworks on Twitter and RSVP today!

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Are you interested in Internet-based business opportunities in Nigeria? Wondering what the possibilities and challenges are? And if Ghana, Kenya, or another African country might have a better online business environment?

Then join us for the next ICT4D Skype Chat today:

• Nigeria Internet Business Opportunities
  ICT4D Skype Public Chat
  6pm, Lagos Time, March 26th
  (find in your timezone)

Like our Twitter Chats, this will be a freewheeling conversation around our central topic - Nigerian Internet business opportunities - using the Skype Public Chat function. Be sure to get Skype to join us as we discuss:

1. What are the online business opportunities in Nigeria?
2. Are they greater than in Ghana or Kenya?
3. How can Nigeria regain or extend her lead in online business?

This Skype chat will also feature four noted Internet experts discussing Nigerian Business opportunities:

• Loy Okezie of StartupsNigeria
• Oladejo Fabolude of Digital Crossings
• Sheriff Shittu O. of WebTrends Nigeria
• Oluniyi David Ajao of Web4Africa

So what are you waiting for? Be sure to join us today and expand your Nigerian business opportunities online.

Without a doubt, social networking has changed the technology landscape in places like Europe and the United States. But what is the role of this technology in the Global South? The February #ICT4D Twitter Chat focused on this during a lively 90-minute dialogue between technologists, implementers, and others in the ICT4D world. (Take the Chat Survey)

1. Social networking is driving ICT adoption, but which tools, why, and to what extent?
2. How can social networking increase donor, implementer, recipient participation in development?
3. What are the gaps and limitations in social networking engagement - where doesn't it work?

What social networking technology is involved?

Vincenzo Cosenza recently published a map reinforcing the dominance of Facebook as a powerhouse in the social networking world. And with new features like Facebook Zero, its also changing the way people interact with the Internet.

While Facebook is the major player in social networking, more local and regional sites like Mixi and Hi5 also have a presence in the Global South. Many others are being rapidly launched, even using other platforms, such as SMS. In fact, on Twitter, 50% of tweets are not in English.

Older technology tools like email can be used to connect and communicate with existing social networks. Still, the idea of the social networking site as a stand-alone platform has undeniably taken hold in the developing world - 25% of Kenyans who are online do not have email addresses yet 80% of all Kenyan Internet users are on Facebook.

Social changes increase participation in development work

Not surprisingly, this month's roundtable seemed to reach a consensus around the value of social networking for international development work. Social networking has tremendous potential to give voice to the people on the "receiving" end of international assistance.

It's also helping implementers in the actual work of development. Organizations are using different social networks for different purposes - Facebook is seen as a great for public outreach and youth engagement, while Twitter is better for peer exchange and identifying new partnerships.

This is one reason that ICTworks has a Facebook empowerment strategy.

Limitations on social networking

The largest constraint on social networking's influence and reach is the limited Internet infrastructure of the Global South. Communities that are not online do not feel the impact. In addition, socio-economic barriers like literacy and education can limit adoption and growth in connected societies.

Also be warned that big numbers of Facebook or Twitter followers doesn't directly translate into meaningful interactions. In fact, during the #ICT4D Twitter Chat, we came across one group that's steadfastly held its own against the social media tide: the "big men" of Africa - ministers and other government decision makers.

Reaching government decision makers with social networks

There is a still a strong culture among government leaders that "big men" don't use computers. The feeling that typing is for clerks or students. However, even if government officials are not using Facebook or Twitter professionally, they may be online in their personal life.

Regardless of personal status, they are listening to what their employees, direct reports, and family hear though online social networks. After all, they're "big men" because of their skill in reading offline social networks.

Here are a few early adopters:

• President of Togo - 4,997 fans
• President of Rwanda - 6,365 fans
• President of Côte d'Ivoire - 1,576 fans

Social networking future impact on development

Social networking technology is disruptive - no longer are donors and "big men" in government the only voices that communities have; those parties can be bypassed directly to launch grassroots movements. Indeed, many government and NGO leaders are reluctant, unable, or unwilling to use technology and are in fact being "leapfrogged" by the people they serve.

As today's youth who are growing up aware of social networking technology (even in the developing world) become the leaders and decision-makers of tomorrow, the role of global communication in "mainstream" international development will grow even more rapidly. The fast-paced spread and dropping costs of mobile technology will only feed the fire.

Michael Downey is a graduate student in human-computer interaction and ICT4D at Indiana University School of Informatics, and leads the Community Infrastructure Team for OpenMRS.