With digital becoming increasingly mainstream in the social impact sector, more organisations are practising Agile development – the way of working used to...
In countries all over the world, new digital tools are being created to help nonprofits, governments and donors listen to the people they seek to serve in new ways....
Customer Experience relies on an ongoing conversation with your customer, and there are many ways that this can be done. Ideally, voice of customer (VOC) feedback...