Reinventing the Call Centre for Better Healthcare Services in Uganda
Uganda is one of the youngest countries in the world with 81% of Uganda’s population under age 35. Public health programs in Uganda are constantly faced with...
Practical Insights on Healthcare for ICT4D Projects
Creating Killer Content for ICT4D Project Success – Your Weekend Long Reads
Creating killer content is critical to ICT4D success. One of the major barriers to digital uptake is a lack of incentives to go online because of a lack of relevant...
The Best Mobile Data Collection Systems Support the Oldest Data Collection Process
Tara is a frontline health worker who sits in a small, but meticulously clean clinic at the southernmost point of one of Vanuatu’s more remote islands....
3 Knowledge Management Practices to Strengthen Your Digital Health Project
Digital health interventions benefit enormously when implementers document and learn from past and current digital health projects. This is where knowledge management...
Three SMS Program Learnings that Will Surprise You
In early 2017, USAID’s StopPalu malaria control project in Guinea started implementing an SMS program to motivate pregnant women to seek antenatal care visits...
How We Get 80 Percent Engagement with Our HIV ART Mobile App
Over 50% of HIV-positive adolescents in Western Kenya fail to adhere to antiretroviral therapy (ART), despite the availability of free services and medications....
4 Ways We Overcame ICT4D Pilotitis in Vietnam
We all know the dangers of “pilotitis” in the ICT4D and mHealth space. The potential for new ideas and innovations is seemingly limitless, but challenges arise...
How to Help Community-Based mHealth Programs Collect High-Quality Data
As health programs are relying more on decentralized models of care, mHealth has made it easier to collect, manage and store community-level health data. This data...
The Potential for Mobile Money to Improve Government Salary Payments in Liberia
Meet Kou, a health worker in rural Nimba County, Liberia. During the Ebola crisis, Kou took action to combat the disease, going door-to-door in her community to...
How We Fought Ebola with Information
In December 2013, a little-known viral hemorrhagic fever in West Africa was detected in a forest region of Guinea. It was soon confirmed to be Ebola Virus Disease,...
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