ICTworks

ICT4D workshop participants in Kwale

Recently I was in Kwale, at a Plan Kenya hosted workshop as part of the Youth Empowerment through Technology, Arts and Media program. The team at Plan Kwale has been pointedly using ICTs in their community development programs since 2003 (not counting email and Internet of course) when they began working with radio and video as tools for raising awareness about children’s rights.

It’s really impressive to see how they’ve moved forward with very strategic ideas for integrating ICTs to help reach programmatic and development goals, especially in the areas of youth and governance, universal birth registration, and child/youth-led advocacy around rights and protection issues.

Over the 6 day workshop, the main things we wanted to do were to look at the development context in Kwale, Kinango and Msambweni Districts (South Coast areas where Plan operates via the Kwale Office) and better understand the perspective of youth in the 3 districts. We wanted to remind ourselves of rights-based approaches to community development and discuss youth issues, governance, advocacy, violence against children and gender within the local context.

We also were to look at the ICTs currently being used by youth, communities and Plan in the Kwale Development Area, share and discuss new social media and ICT tools and ways they can be used, and practice using new social media and ICT tools and see if they can be useful and sustainable in the 3 districts. Finally, we were to determine next steps for integrating social media and new ICTs in specific local initiatives and plan for how to build on them in Plan Kenya’s overall work.

There were 8 elements that made the week and the workshop positively brilliant:

1. Engaged and committed stakeholders

We were a group about 20, including staff and university student interns from Plan’s Kwale and Kilifi District Offices and Plan’s Country Office in Nairobi; Government District Youth Officers (‘DYOs’) from the Ministry of Youth, Sports and Culture; Youth Council members from Kwale, Kinango and Msambweni; 2 staff from Map Kibera and 2 youth mappers from Kibera.

This mix meant that we had a variety of perspectives and opinions, including those of youth from local communities, partner organizations, local government, frontline staff, protection and governance technical advisors, ICT managers, and senior level program managers. This helped to ensure that we were grounded in reality, technically and thematically sound, able to cross-pollinate and integrate new ideas with solid experience and practice, and take decisions immediately forward to a higher level.

2. Local partners and youth-youth networking

Peer-peer learning and exchange among all the participants was a big plus. Plan and Map Kibera have very similar visions and values, yet each has its own area of specialized technical expertise and experience. The youth participants from local councils from the 3 South Coast districts and the youth mappers from Kibera brought different perspectives into the workshop which enriched the discussions. We all learned a lot from each other. Combining expertise as partners brought the workshop to a whole new level, and will help to ensure that the efforts are sustainable and can be built on and expanded.

The youth in Kwale can now extend their skills to more youth in their communities, the youth mappers from Kibera can take home new ideas to improve their work, the university-level interns gained practical experience, and the buy-in from the local government’s District Youth Officers (who manage government funds) in the 3 participating districts can help provide the necessary support to broaden the efforts.

3. Flexible workshop methodology

We had certain goals that we wanted to achieve and we were clear on that, but we let the agenda flow. We started by taking a deep look at the local context and resources. We heard from local experts in the areas that we wanted to focus on (youth and governance, child protection) as well as community youth and local authorities. We spent time getting to know some new tools and discussing the pros and cons of using them.

4. Hands On Work

We had practical sessions and hands-on work on blogging, FrontlineSMS, Ushahidi, Map Kibera, and mGESA (a local application of the mGEOS mobile platform co-developed by Plan Kenya, Plan Finland, University of Nairobi and Pajat Management and being piloted in Kilifi).

This was important for helping participants feel confident about doing some of the work once the training team was gone. I imagine however that more practice will be needed during some follow up sessions, as most of the participants don’t have regular computer and Internet access for enhancing their skills on a daily basis with additional practice and exploration.

We spent one day mapping our Hotel on Open Street Maps, and another day in Kinango, mapping specific points in 4 teams. Lessons learned during hands-on work included the importance of engaging and involving the community ahead of time, so that rumors about why people are mapping the community don’t fly.

In my group, for example, we were moving around with George the District Youth Officer from Kinango. Someone that he ran into joked to him “Oh, now Kinango is going up for sale!” A joke, but nonetheless if people don’t know why we were mapping, this or other rumours can quickly spread. (See the video about mapping in Kinango at this link and the background blog post here.)

5. End goals + new tools + back again

By starting with people’s expectations for the workshop, analysis of the local context, and an understanding of the goals that youth and staff wanted to achieve together, we could be sure that we stayed true to where we wanted to end up. At the same time, by learning about new tools, things that weren’t possible before became imaginable and people started to innovate and mix their existing knowledge and experience with some new ideas.

Combining the two, and having a good variety of perspectives in the room and a lot of space for discussion and practice means that next steps will be more achievable and sustainable, because people are clear and agree about where they want to go, and they feel capable of incorporating some new tools and ideas to get there.

6. The tools

We explored a number of new(ish) tools at the workshop. They had been identified over the past couple years due to their use by Plan or other organizations in areas such as: community development work, violence tracking, advocacy, governance and social auditing. We talked about mobile phones, email, Internet, Facebook, Hi5, Google search and Google maps. We did a quick overview of Voice of Kibera, use of GPS, Open Street Maps, FrontlineSMS, Ushahidi, the YETAM project, the PlanYouth website, and a Plan pilot project in Benin using SMS to track violence against children.

The first day, the context analysis was very focused on youth and governance, transparency and social auditing, so we pulled out the 10 Tactics video by Tactical Technology Collective (which @hapeeg had given to me a couple days earlier). This video series talks about 10 tactics for turning information into action. It really sparked ideas among the participants for how they could use social media and ICTs in social accountability work and human rights/child rights work. Map Kibera partners also shared a tool developed by SODNET (SMS for social auditing of the Constituency Development Fund).

We talked about the use of mapping and SMS in child protection work. One of the main child protection issues in the south coast area is the distance that a child, girl, family has to travel in order to report an abuse. Women’s lack of economic power, inability to own property and the importance of marriageability also mean that often women and girls feel unable to speak out or protest abuse when it’s happening.

It’s still not certain what role ICTs can play in this context given the risks involved to those who report, but Plan’s child protection point person, Mohammad, is planning to host a series of meetings with local child protection authorities to discuss possible ways forward.

Digital mapping was immediately cataloged as an important tool for identifying resources, advocating for services and holding government accountable through social auditing. It was also recognized as a potential income generator once areas, shops and local businesses could be added to an on-line map, or if youth could purchase GPS units with funding from the District Youth Office and charge for their GPS services.

George, the District Youth Officer for Kinango talks in this video about how mapping can be useful to the Kinango community, even if most members don’t have access to computers and broad band. (Click the link to watch on YouTube)

7. Information and communication gap analysis –> ICT integration plans

Early on in the workshop, we worked in 2 groups to analyze the goals for the Youth and Governance and the Child Protection programs that Plan is supporting in Kwale. The groups discussed the information and communication gaps that needed to be filled in order to move towards the goals of the 2 initiatives. We looked at what ICT tools might best help reduce the gaps, from existing traditional tools (like meetings, face-to-face advocacy, drama, town criers, radio) to those new(ish) tools that we had discovered (see above paragraph) that might be useful to try out given the goals in the 2 key areas.

The groups revisited this gap analysis on the last day after having had more hands-on use of the different tools and turned the gap analysis into an action plan.

8. Management buy-in and leadership

While the 2 groups worked on local action plans for integrating ICTs into their work, senior management from Plan’s Kenya office created their own action plan for how to build on the workshop experience, engage mid-level managers and other key staff in ICT integration, further develop partnerships and solidify cross-cutting incorporation of ICTs into Plan’s work in Kenya.

The Kwale and Kilifi program units have been innovators within Plan for several years. Learning from, supporting and building on concrete work that they are doing on the ground allows for a solid and feasible country strategy based on reality. Having a strategy built from the ground up and with solid support and buy-in from national management means that there is less risk of donor led ICT funding, and more probability that new resources mobilized for ICT work go towards real needs and have better results.

Originally published as A positively brilliant ICT4D workshop in Kwale, Kenya