Practical Insights on IVR

IVR is the Killer App for Development Service Customer Acquisition

IVR is the Killer App for Development Service Customer Acquisition

Published on: Jun 16 2022 by Guest Writer - Leave a Comment
In low and middle income countries, ICT4D interventions have been used to improve outcomes in sectors such as health, agriculture, and education. Several such interventions...
10 Digital Health Technology Solutions for Global COVID-19 Response

10 Digital Health Technology Solutions for Global COVID-19 Response

Published on: Mar 11 2020 by Wayan Vota - 3 Comments
Global coronavirus infections now exceed 120,000 confirmed cases in 119 countries, with over 4.300 deaths from COVID-19. There are also more than 66,500 people...
Can We Use IVR to Improve Care of People Living with HIV and AIDS?

Can We Use IVR to Improve Care of People Living with HIV and AIDS?

Published on: Feb 19 2020 by Guest Writer - Comments Off on Can We Use IVR to Improve Care of People Living with HIV and AIDS?
The last decade has seen a rise in the use of mobile phones in developing countries. In the paper, Supporting Treatment of People Living with HIV / AIDS in Resource...
Is the Era of SMS Dead? Long Live Interactive Voice Response!

Is the Era of SMS Dead? Long Live Interactive Voice Response!

Published on: Aug 21 2019 by Wayan Vota - 1 Comment
The death of SMS text messages has been foretold many times in the past. However, they are still the best low-tech way to reach everyone with a mobile phone. Or...
When Is the Best Time to Send IVR and SMS Messages to Farmers?

When Is the Best Time to Send IVR and SMS Messages to Farmers?

Published on: Jul 24 2019 by Guest Writer - Comments Off on When Is the Best Time to Send IVR and SMS Messages to Farmers?
While India‘s total fertiliser consumption is less than the global average, it is the second largest consumer of urea (a nitrogen based fertilizer) in the...
How a Mobile Phone Game Found 50,000 High-Quality Client Leads

How a Mobile Phone Game Found 50,000 High-Quality Client Leads

Published on: May 22 2019 by Guest Writer - Comments Off on How a Mobile Phone Game Found 50,000 High-Quality Client Leads
Climate change has been a growing challenge in Madagascar, with smallholder farmers being particularly affected by increasingly frequent climate shocks. Climate...
Which ICT4D Solution is Best for Your Project?

Which ICT4D Solution is Best for Your Project?

Published on: May 08 2019 by Guest Writer - Comments Off on Which ICT4D Solution is Best for Your Project?
When you buy electronic hardware like mobile phones or laptops, you check reviews, comparisons, test videos, and other resources typical for consumer products. ...
RASP-IVR: Ultra Low-Cost Interactive Voice Response Solution

RASP-IVR: Ultra Low-Cost Interactive Voice Response Solution

Published on: Feb 20 2019 by Wayan Vota - 1 Comment
Interactive Voice Response (IVR) systems have demonstrated that they provide an opportunity for a low-literate audience to express themselves and interact with...
Beware the Mobile Phone Hardware Quality Divide for Rural African Women

Beware the Mobile Phone Hardware Quality Divide for Rural African Women

Published on: Sep 20 2018 by Wayan Vota - 12 Comments
We all can celebrate the massive adoption of mobile phones across the African continent, and be astonished at the rapid uptake of smartphones in countries like...
Alexa, When Will Natural Language Processing Revolutionize ICT4D? Your Weekend Long Reads

Alexa, When Will Natural Language Processing Revolutionize ICT4D? Your Weekend Long Reads

Published on: Jan 27 2018 by Steve Vosloo - 1 Comment
While ICT4D innovates from the ground up, most tech we use comes from the top. Yes, it takes a little time for the prices of commercial services in Silicon Valley...