Practical Insights on IVR

Is the Era of SMS Dead? Long Live Interactive Voice Response!

Is the Era of SMS Dead? Long Live Interactive Voice Response!

Published on: Aug 21 2019 by Wayan Vota - 1 Comment
The death of SMS text messages has been foretold many times in the past. However, they are still the best low-tech way to reach everyone with a mobile phone. Or...
When Is the Best Time to Send IVR and SMS Messages to Farmers?

When Is the Best Time to Send IVR and SMS Messages to Farmers?

Published on: Jul 24 2019 by Guest Writer - Comments Off on When Is the Best Time to Send IVR and SMS Messages to Farmers?
While India‘s total fertiliser consumption is less than the global average, it is the second largest consumer of urea (a nitrogen based fertilizer) in the...
Which ICT4D Solution is Best for Your Project?

Which ICT4D Solution is Best for Your Project?

Published on: May 08 2019 by Guest Writer - Comments Off on Which ICT4D Solution is Best for Your Project?
When you buy electronic hardware like mobile phones or laptops, you check reviews, comparisons, test videos, and other resources typical for consumer products. ...
RASP-IVR: Ultra Low-Cost Interactive Voice Response Solution

RASP-IVR: Ultra Low-Cost Interactive Voice Response Solution

Published on: Feb 20 2019 by Wayan Vota - 1 Comment
Interactive Voice Response (IVR) systems have demonstrated that they provide an opportunity for a low-literate audience to express themselves and interact with...
Beware the Mobile Phone Hardware Quality Divide for Rural African Women

Beware the Mobile Phone Hardware Quality Divide for Rural African Women

Published on: Sep 20 2018 by Wayan Vota - 12 Comments
We all can celebrate the massive adoption of mobile phones across the African continent, and be astonished at the rapid uptake of smartphones in countries like...
The Blind Spot of SMS Projects: Constituent Illiteracy

The Blind Spot of SMS Projects: Constituent Illiteracy

Published on: Aug 03 2016 by Guest Writer - 5 Comments
With the overwhelming optimism around mobile phone-based communication technologies, it is reasonable to ponder: Do literacy levels pose a serious limitation to...
Yes, Farmers Do Use Mobile Phones for Market Prices

Yes, Farmers Do Use Mobile Phones for Market Prices

Published on: Jun 27 2016 by Guest Writer - 3 Comments
Farmers in Malawi had free access to market prices via mobile phones for about three months using HNI’s 3‑2‑1 Service. Usage data was rolling in. And...
The Low-Tech Way to Reach Everyone on Earth

The Low-Tech Way to Reach Everyone on Earth

Published on: Jun 13 2016 by Natasha Beale - Comments Off on The Low-Tech Way to Reach Everyone on Earth
We often focus on new technologies – developing the newest app or handing every teacher a tablet – as if they are magic bullets to solving the world’s...
4 Innovative Ways The Renewable Energy Sector Is Using Mobile Technology

4 Innovative Ways The Renewable Energy Sector Is Using Mobile Technology

Published on: May 30 2016 by Guest Writer - 5 Comments
While NGOs increasingly use mobile technology for monitoring and evaluation, in emerging markets like Kenya, businesses are also using mobile solutions to both...
Free UNICEF Course: How to Use RapidPro for Powerful SMS, IVR, and Social Media Campaigns

Free UNICEF Course: How to Use RapidPro for Powerful SMS, IVR, and Social Media Campaigns

Published on: Apr 04 2016 by Tech Change - Comments Off on Free UNICEF Course: How to Use RapidPro for Powerful SMS, IVR, and Social Media Campaigns
Looking to launch a health education campaign, survey youth about issues in their community, or poll school teachers and receive reporting data? RapidPro might...