Cambodia’s 115 Hotline: Successful COVID-19 Digital Response
In 2015, the Cambodia Ministry of Health rolled out its national 115 health hotline with the objective to detect outbreak signals from the community via public...
Practical Insights on InSTEDD
Our Experiment Using Facebook Chatbots to Improve Humanitarian Assistance
It must have been above 40 degrees Celsius that afternoon in Maiduguri, Nigeria. Hundreds of people were waiting to cash the mobile money they receive from the...
Ok Chatbot: What is Your Value for Humanitarians?
Whether or not you are aware of it, you have probably interacted with a chatbot – whether checking your finances, making a travel reservation, or even ordering...
How ICTs Help WFP Increase Food Security in DRC
Upheaval, uncertainty and instability are common in conflict stricken countries like the Democratic Republic of the Congo (DRC). The World Food Programme (WFP)...
How SMS Messages Revitalize the Lives of Cambodian Youth
While social media and radio are two of the most popular channels among young people in Cambodia, text messaging has remained a basic mean to send and receive short-yet-useful...
How InSTEDD Started the iLab Southeast Asia
I am Dennis Israelski of InSTEDD and our work in Southeast Asia began in 2007, following Larry Brilliant’s TED prize in 2006, with the support of founding grants...
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