Practical Insights on illiteracy

Five Traits of Low-literacy Technology Users – Your Weekend Long Reads

Five Traits of Low-literacy Technology Users – Your Weekend Long Reads

Published on: Jan 20 2018 by Steve Vosloo - 5 Comments
We know that the first step to good human-centered design is understanding your user. IDEO calls this having an empathy mindset, the “capacity to step into...
The Blind Spot of SMS Projects: Constituent Illiteracy

The Blind Spot of SMS Projects: Constituent Illiteracy

Published on: Aug 03 2016 by Guest Writer - 5 Comments
With the overwhelming optimism around mobile phone-based communication technologies, it is reasonable to ponder: Do literacy levels pose a serious limitation to...
The Challenges of Illiteracy and ICT Training in Bhutan

The Challenges of Illiteracy and ICT Training in Bhutan

Published on: Jun 21 2013 by Guest Writer - Comments Off on The Challenges of Illiteracy and ICT Training in Bhutan
Bhutan’s timeline is unique: formal education was introduced there in 1960, Internet and TV were introduced in 1999, and democracy was introduced in 2008. Because...
Why is IVR more popular in South Asia, while SMS is more accepted in Africa?

Why is IVR more popular in South Asia, while SMS is more accepted in Africa?

Published on: Dec 17 2010 by Wayan Vota - 4 Comments
Recently at an mHealth meeting, I overheard an interesting comment. One of the speakers mentioned that Interactive Voice Response (IVR) is popular in South Asia...