ICTworks by Inveneo

The Inveneo Buyers Guide to Sustainable ICT Infrastructure in Low Resource Settings is intended to serve as a planning tool for deploying information and communications technologies (ICTs) in low resource settings - i.e., communities lacking basic support infrastructure, such as grid power and broadband connectivity, and where computer skills among users and facilities managers are often limited.

It highlights the most important considerations in the selection, design, deployment and support of general facilities, ICT tools and supporting power systems. We have intentionally not addressed the complicated issue of mobile computing devices, opting instead to focus on the challenges facing those planning to deploy and operate shared access computing facilities such as school computer labs, community knowledge centers (CKCs), process outsourcing facilities, etc.

The ICT Buyers Guide is divided into two sections. Part 1 covers the key factors to consider in selecting major infrastructure components, from buildings and facilities to computers, peripherals, software and connectivity. Part 2 discusses infrastructure support and logistical issues around deployment.

Because there are many topics to cover, and to keep this resource as short and accessible as possible, each section starts with a brief introduction, followed, where appropriate, by a simple bullet list of key points to consider.

We invite you to provide your feedback on this document and ideas for improving it via email at info@inveneo.org.

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If you want to send computers or other technology hardware to Africa, how do you do it? You can't just walk down the to Post Office and put a stamp on the outside of the computer box and mail it to Nigeria. Okay, so you could, but you'd have many problems.

First, your package might make it to a regional post office in the country, but it would take ages and when it arrived, the recipient would have to pay whatever customs and duties the local postmaster thought was due on the equipment. That might work for a random present, but isn't the best way to ship equipment to Africa.

At Inveneo, we've learned the hard way that getting information and communication technology equipment to different countries in Africa can be a challenge, but there is a method to the freight forwarder madness. By using tools like a Shipper's Letter of Instruction, in addition to the Commercial Invoice, and requiring a Form M for Nigerian shipments, we've made the shipment of technology equipment to Africa an easy process.

And we've even made a video to explain the process:

Like Glenn Stewart and Colm Pelow say, the equipment goes via air freight, riding in the same planes that haul people from the USA to Africa. But unlike your luggage, air freight cargo doesn't get delivered to the Arrivals baggage claim at Jomo Kenyatta International Airport. It goes to the customs clearinghouse for review and import duty payment. From there, a local shipping agent can retrieve your equipment and have it delivered to the implementation site.

But why worry about all this hassle? Work with an Inveneo Certified ICT Partner, and focus on your implementation, not equipment importation.

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