ICTworks by Inveneo

I am Alice Liu and was working in the technology sector in California when I became interested in international development. I made the transition in 2005 and entered the development sector and that is when my mom told me that her first job out of college was to work as a keypunch operator in Taiwan, to enter data for an agriculture survey for the United States Agency for International Development (USAID). She worked there from March 1961 to December 1963 and moved up from keypunch operator to supervisor/trainer.

Recently I decided to try and track down information about the agriculture survey project because I wanted to nail down the timeframes and whether USAID was really involved. My mother suggested checking IBM’s web site because it might say when IBM established its office in Taiwan. Bullseye – the keywords “Taiwan history” immediately turned up this photo of an ox cart pulling an IBM punch card machine, confirming part of my mom’s story:

"The ox and IBM customer engineers were photographed in 1963 while assisting the Council for United States Aid in relocating its data processing center to a new site on Roosevelt Road in Taipei."

I shared this with my mom and she remembered the day of this move and more. Below are her recollections mostly in her own words (edited a bit for organization and clarification), followed by additional information I found on the early history of US economic aid to Taiwan and how computers were a part of Taiwan’s economic development strategy.

Recollections on IBM data processing work in early 1960’s Taiwan

When I started in March 1961 the Data Processing Division occupied a smaller two story building about two miles away from the new Roosevelt site, a brand new five-story building that we, the Council for United States Aid (CUSA or Mei Yuan Hui) Data Processing Division, occupied. Mei Yuan Hui was a Taiwan government organization set up specifically to coordinate with the International Cooperation Administration (ICA) a predecessor organization to USAID.

Due to the short distance, the loading and unloading of a big moving truck was considered wasteful. Also in those days there were no real moving companies as we know them here in the US, with big trucks, and the city streets were narrow. Therefore the inexpensive ox carts were used to move the IBM equipment one piece at a time during that move.

I remember they did the move on a weekend. We were disappointed that we did not get a day off. To call it "mobile computing" is not accurate. But it is still a very interesting historical picture.

Human and Computer Resources Used for Agriculture Survey

We were hired for the huge Taiwan island-wide agriculture survey project. It took 16 keypunch machines two shifts (soon they added a second shift from 5 PM to 11 PM), and about 18 months to complete all the data input. After moving to the new five-story building on Roosevelt Rd using those ox carts, we had more room and increased the keypunch machines to 24. We had a whole room just to store those 80 column IBM keypunch cards. We must have killed a million trees.

Recruitment of Key Punch Operators

The job became highly competitive because the pay CUSA offered was much higher then other jobs in Taiwan at that time. For example, this CUSA job paid twice as much as my sister’s registered nurse (RN) pay. The recruitment flyer required only high school graduation; instead many college graduates applied, myself included. To narrow down the candidates, CUSA required the candidates to take an all-day test of aptitude (logic problems) and English. Out of 400 applicants, only 16 were selected.

Interestingly when I came to Boston in January 1964, the keypunch jobs paid only half the salary of an RN in Boston. Alas! How different it was on the two sides of the Pacific Ocean.

Other Computing Projects for Taiwanese Development

CUSA was one of IBM's early major clients. Several other large Taiwan government organizations were IBM's clients at the same time. After the Agriculture Survey, CUSA did data input work for the Taiwan Petroleum Company and Taiwan Electric Company. Taiwan was also creating a personal income tax system at that time. The CUSA keypunch operators were involved in data input of the government's income tax testing pilot program. Grandpa served as a consultant for the Ministry of Economic Affairs (a cabinet level government organization) specifically on the creation of the personal income tax system.

One other interesting project I want to mention was preparing for the creation of the property tax system. We had to enter data about every property, be it an office building, a factory, a house, an apartment, a mansion, a hole in the wall.... We entered data such as owner's name, address, room numbers, bathroom numbers, square footage and such. You wouldn't believe the problems we had. The IBM machines were not designed to input Chinese characters.

We had a huge coding section, occupying the entire fifth floor. What they did was to code each Chinese character into a series of numbers, say character "LIU" becomes 30659, and character "WU" becomes 752043, etc. There was a system for the coders to follow but it was extremely cumbersome! Imagine, a street address may involve 12 or more Chinese characters, then the coder will turn that address into more than 100 numeric digits for us keypunch operators to enter. They were still working on this when I left.

These are just a few that I can remember. But they are all part of promoting Taiwan economic development. And all, at least my pay, were funded by US economic aid and executed by CUSA.

Early history of US economic aid to Taiwan and ICT in Taiwan’s development strategy

Alice again here. My Google searching to understand if USAID or a predecessor organization was behind this led me to an article from the IEEE Annals of the History of Computing, "Cold War Politics: Taiwanese Computing in the 1950s and 1960s", which mentions the agricultural survey and provides more background on the historical context and the first mainframes to arrive in Taiwan, funded by the US government and the United Nations. Below are a couple of excerpts:

Keeping records of the US funds and surplus agricultural commodities to Taiwan was a laborious task for both the US and Taiwanese agencies, such as the Taipei office of the International Cooperation Administration (ICA), which was the predecessor of the United States Agency for International Development (USAID), and the Council for United States Aid (CUSA), which worked under the Taiwanese government to manage US aid.

The arrival of Taiwan’s first two mainframe computers stemmed from development projects in Taiwan. Beginning in the late 1950s, both Taiwanese technocrats and engineering graduates from pre-WWII Chiao-Tung University in China faithfully believed that introducing Taiwan to cutting edge expertise on electronics and digital computers would strengthen the development of an industrial sector, such as an electronics industry, in Taiwan, which had a chiefly agricultural economy at that time.

My mom shared her memories with me because it is a part of our family’s history, but I thought others involved in ICT4D would be able to relate to this bit of history as well so I’m sharing this story here on this blog. I hope you enjoyed learning about this early example of ICT for development as much as I did.

In an truly inspiring account of the ways in the role of transparency plays in the ICT4D debate, as part of ONE's Profiles and Perspectives Project, "in [this video], some of the brightest minds in business, civil society and academia explain how people are asserting their power, using information and new technologies to hold their governments to account (one.org)."

What is interesting to take from the video is how all of the leaders believe one single entity will drive change in Africa: the people. No surprise there! Yet as top down governance and lack of information continue to plague many African societies, the problem still lies in giving denizens of third world communities a voice. This video explores how technology can inspire the act of change within one person or within many, how ICT's can be used in the governance process to bring about real change in Africa.

The video can be found here.

Kenya ICT Board and Family Bank have launched a Ksh 320 million loan facility to support the establishment of Pasha Centres across the country. This facility will finance Kenyan entrepreneurs willing to set up the Pasha Centres.

About Pasha Centers

Pasha Centres are internet access centres that will offer a rich bouquet of services to the public. Pasha Centers are modeled under three categories: Basic, Standard, and Advanced. Each category is defined by the number of computers and services to be offered and the scale of the Pasha Centre proposed by each applicant, but should include a blend of the following:

Internet access, computer training, vocational training, ICT retail, access to government services, entertainment and gaming, typing and data entry, printing services, copying and scanning, CD/DVD burning, faxing, IP telephony, cell phones and SIM card sales, mobile-based financial services, IT support and services, office supplies and stationary sales, printer supplies, laminating and photography and other IT enabled services.

The centres, most of which will be in the rural areas will help deliver the government’s objective of ensuring that Kenyans everywhere have access to the internet, use it to access Government E-Services and improve their lives. There will be one Pasha Centre in each constituency – making 210 Centres in total to be set up within the next year.

The Kenya ICT Board will hire a consulting firm to provide online and on-call support to Pasha Centers. The support will include troubleshooting, repair and maintenance of equipment, support with software installation, support for LAN and WAN installation, among other services.

About Pasha Loans

The Pasha Loan is made possible through a revolving fund set up by the Kenya ICT Board (through World bank funding) and administered by Family Bank. The funds allocated to each entrepreneur will be repayable over a three year period with an interest rate of 11.5% p.a on the reducing balance. Entrepreneurs can use the funds to finance set-up costs and or upgrading of an existing facility.

To apply for this loan, the Kenya ICT Board is inviting entrepreneurial Kenyans from around the country to submit business plan proposals that demonstrate how to build and run a successful Pasha Center. The best proposals will be offered a low cost loan from Family Bank allowing the entrepreneurs to realize their dream of owning a Pasha Center.

Applicants will be required to submit a compelling business plan as part of their loan application. Together with our financial partners, Family Bank , Kenya ICT Board will award loans to entrepreneurs that will see one Pasha Centre set up in each constituency countrywide within a year.

Deadline for Application: 25th February 2011

Download the Application Forum

Download Pasha Business Plan

More info about Pasha financing

Kenya's Prime Minister Raila Odinga has convened a 15-member National Communications Strategy Taskforce which has been mandated to come up with overarching communications guidelines that all public sector agencies and departments will be expected to draw from.

This according to Capital FM, has 12 months to formulate a National Communications Strategy and Policy Handbook under the theme "one government, one voice".

Spokesman, Dr Alfred Mutua said that the taskforce was working on ways through which the government would bypass the media and disseminate its plans and policies directly to the people. Towards this end he said his office had set up a new SMS service through which the members of the public will receive 'breaking news from the government'.

"If you send an SMS to 4458, we will be sending you government breaking news so that you can hear it before the media manipulates or takes it or breaks it apart," he said.

The question is: have you signed up for these alerts? And if you have, what are some sample text messages? Are they helpful? Useful? Would you pay for them?

Recently in Ghana, the Minister of Communication, Mr Haruna Iddrisu, presented 230 laptops valued at $350,000.00 to the 230 members of parliament (MP), committees of the House and some parliamentary staff.

According to Joy Online, Mr. Iddrisu said the laptops are part of the Ministry's eGhana project and meant to facilitate the research activities of the MPs, improve the efficiency of the legislature and enrich their input in debate.

Yet this laptop distribution has sparked its own debate. Many Ghanaians are mad that the MP's are getting free access to ICT while poor districts still do not have access to clean water or good schools.

Access to ICT is Critical for Government

Before people get too angry, they should realize that ICT is not longer a luxury - it's a necessity. In fact, I would be very surprised if MP's didn't have computers already, since electronic communication is key to obtaining public office anywhere, especially in a wired country like Ghana.

And still they should get government issued ones, as Camille explains:

As a matter of efficiency, transparency, and national security all members of government should be doing all their communications on government owned and monitored devices via SECURE government servers. I’d like to think that these laptops are a step towards that.

I don’t think it should be seen as "either/or", every infrastructural improvement matters. People can celebrate the laptops and STILL insist upon getting boreholes. In fact having good online government portals to monitor public works AND communicate with your local MP, will make the job of lobbying ever easier.

I wonder what Ghanaians would think about Kenya's new Wezesha program that will subsidize laptops for 15,667 university students. Is it better to invest in university students or career politicians? Or would the anger be less if the politicians only received a subsidy, like the Kenyan students, rather than outright gifts from the Minister of Communications?