Today! #ICT4D Twitter Chat - Working with Local Governments

Don't forget - today we're having the January ICT4D Twitter Chat - Working with Local Governments

Local governments - from regional to village level - can be both a help and a hindrance to information and communication technology deployments in the developing world. Yet projects usually cannot succeed without their buy-in.

In the January Twitter Chat, we'll explore four vital questions any ICT practitioner faces when designing and deploying technology-based projects at the local level:

  1. Do you work with local governments or bypass them?
  2. What are the keys to project success with local government?
  3. How can you work with compromised governments, like Haiti?
  4. Where are examples of positive local government buy-in?

We'll start at 12-noon Eastern Time ( noon worldwide ) with introductions, then move into the discussion, using the #ICT4D hashtag in Twitter.

Be sure to follow ICT_works, Michael Downey, and Chloe Feinberg to keep up with all the Twitter Chat action, and for those not on Twitter, you can watch the action via the handy embed below or this separate webpage:

Our hope is to learn from each other to change the failure factors that we can individually control, and recognize the ones we need collective action to remedy.

Wayan Vota's picture

Wayan Vota

Inveneo

Wayan Vota is a technology expert focused on appropriate information and communication technologies (ICT) for rural and underserved areas of the developing world. He is a Senior Director at Inveneo and is the editor of ICTworks

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Wayan Vota's picture

Today's ICT4D Twitter Chat Transcript

Thanks to all those who came out for today's ICT4D Twitter Chat. Here's the raw transcript. Expect a detailed synopsis on Monday. Be sure to subscribe to ICTworks to get updated.

 

January 22, 2010

4:58 pm

ICT_Works:

Today we're gonna spice up intro's - you'll be adding Haiti NGO to your name/affiliation #ict4d

5:00 pm

downeym:

Greetings #ICT4D! Michael Downey from @IUinformatics and @OpenMRS. You should support our partners @PIH_org saving lives in #Haiti.

5:00 pm

ICT_Works:

Welcome to the January #ICT4D Twitter Chat! Please introduce yourself, your affiliation (if any), and your fav Haiti earthquake response NGO

5:01 pm

chloevdc:

Hey #ICT4D folks! I'm Chloe with Ashoka. I'm a fan of SOIL working in Haiti http://www.oursoil.org/believe#mission #ICT4D

5:02 pm

AJuOnLiNE:

Hi #ICT4D Ajay Kumar from @SahanaFOSS I support the FOSS projects responding to Haiti @SahanaFOSS @ushahidi that I know of.

5:02 pm

K4Health:

Hi, I'm Chris from @K4Health #ICT4D

5:02 pm

meowtree:

#ict4d This is Linda Raftree, w/Plan Int'l W Africa, Plan's working in Haiti via Plan Haiti and their local partners

5:02 pm

CreyM:

I'm Carlos Rey, PhD at URJC and EHAS Foundation in Spain, telemedicine for rural and isolated areas in Latin America #ICT4D

5:03 pm

jakedarnell:

Hello everyone on #ICT4D! Jake Darnell here. I'm a fan of Hands and Feet http://bit.ly/5UjX0i #ICT4D

5:03 pm

chloevdc:

even if you are planning on following along with the #ICT4D chat, please introduce yourself, with affiliation and favorite #Haiti org. Thks!

5:04 pm

downeym:

#ICT4D Twitter Chat is now underway: Please introduce yourself, affiliations if any, and your favorite Haiti response organization. #ict4d

5:05 pm

AJuOnLiNE:

RT @downeym: #ICT4D Twitter Chat is now underway: Please introduce yourself, affiliations if any, and your favorite Haiti response organization. #ict4d

5:05 pm

chloevdc:

@CreyM Hi Carlos. I look forward to hearing more about your work with local governments. #ICT4D

5:06 pm

K4Health:

Thanks @chloevdc! Love your tweets as well #ICT4D

5:06 pm

DanielleDarnell:

Hello #ICT4D! Danielle Darnell here joining in. Supporting @ushahidi work for #Haiti

5:06 pm

chloevdc:

@jakedarnell Thats looks like a great org in #Haiti. Thanks for sharing. Glad they are all safe. #ICT4D

5:06 pm

stevesong:

Steve Song from @villagetelco among other things. Haiti hero: MSF #ICT4D

5:07 pm

joncamfield:

Jon Camfield / Changemakers.com. My favorite Haiti-related project is following @Ushahidi updates at http://haiti.ushahidi.com #ICT4D #ict4d

5:07 pm

K4Health:

I'll have to copy @DanielleDarnell in supporting @ushahidi work for #Haiti They're doing great work #ICT4D

5:08 pm

chloevdc:

@DanielleDarnell @stevesong @meowtree Thanks for joining today. looking forward to your comments. #ICT4D #ICT4D

5:08 pm

zwanbourg:

Hello, I m BOURGOU Idrissa from Burkina faso, just to have a look #ict4d

5:08 pm

lydlag:

Hi #ICT4D this is Lydia Gilbert from the Clinton Global Initiative. I'm a fan of @Ushahidi 's response to #Haiti. #ICT4D

5:08 pm

meowtree:

#ict4d me too - @ushahidi and its integration w @sahanafoss and tweak the tweet and other info sharing tools #ICT4D

5:09 pm

jakedarnell:

@chloevdc Thank you. I've been a fan of the founder. Mark Stuart @mstizzle He was originally a musician in the band Audio Adrenaline #ICT4D

5:09 pm

HealthIT_Africa:

I have difficulty loggin in to the #ICT4D chat

5:10 pm

ICT_Works:

Lurkers - please introduce yourself. No intro, no addition to the joe-cool #ICT4D Chat Twitter List

5:10 pm

chloevdc:

@zwanbourg Thanks for joining. Today's discussion will focus on working with local gov's. Welcome! #ICT4D

5:10 pm

m4good:

Jeff Allen with OneWorld's Mobile4Good projects here http://is.gd/6OC5t. Really respect Paul Farmer's @PIH_org in #haiti #ICT4D

5:10 pm

ICT_Works:

Today's chat list - you on it? http://twitter.com/ICT_Works/ict4d-chat-local-gov #ict4d

5:11 pm

chloevdc:

RT @ICT_Works: Lurkers - please introduce yourself. No intro, no addition to the joe-cool #ICT4D Chat Twitter List | It's true! #ICT4D

5:11 pm

mariomtteixeira:

RT @zwanbourg Hello, I m BOURGOU Idrissa from Burkina faso, just to have a look #ict4d

5:11 pm

ICT_Works:

@HealthIT_Africa Just follow the #ICT4D hashtag on the main twtter page if needed - jump in as needed #ict4d

5:12 pm

downeym:

@HealthIT_Africa Try this link for real-time discussion: http://tweetchat.com/beta/room/ict4d #ict4d

5:12 pm

pablarribas:

Hi I'm Pablo from Valencia, Spain, volunteer in EWB Valencia here #ict4d

5:12 pm

BonnieKoenig:

No time 4 chat today but want to thank @meowtree @K4Health @chloevdc here 4 their very helpful work and tweets. #ICT4D

5:13 pm

ithorpe:

Ian Thorpe, UNICEF working on knowledge management. Just lurking for now. #ICT4D

5:13 pm

alexismadrigal:

@alexismadrigal reporting in from @wired and our upcoming Haiti infrastructure blog @haitirewired #ICT4D

5:13 pm

chloevdc:

Today's #ICT4D discussion on working w/ local govs. Questions to come soon. Make sure you let everyone know who you are. #ICT4D

5:13 pm

theresac:

Theresa Sondjo, People Online (private sector). I, like many, am incredibly impressed with the work that #Ushahidi has done. #ict4d

5:13 pm

ellmcgirt:

RT @alexismadrigal: @alexismadrigal reporting in from @wired and our upcoming Haiti infrastructure blog @haitirewired #ICT4D

5:13 pm

K4Health:

Great timing 4 this discussion. We're about to send our #Haiti relief toolkit http://bit.ly/8r2Ys2 on flash drives & would love input #ICT4D

5:14 pm

chloevdc:

@BonnieKoenig Thanks, Bonnie! We'll have a transcript up later for you to check out. #ICT4D

5:14 pm

OpenToInfo:

I am Greg Robie, tried a "Communication for Community" experiment using Internet locally in the '90s #ict4d

5:14 pm

K4Health:

@BonnieKoenig Thanks, Bonnie! #ICT4D

5:14 pm

meowtree:

@BonnieKoenig aw thank you :-) #ICT4D

5:14 pm

HealthIT_Africa:

HealthIT_Africa joining the #ICT4D chat...

5:14 pm

ethang:

hi #ict4d it's ethan from denver, colorado interested to incorporate ict research, maybe fieldwork into my graduate work at @uofdenver

5:15 pm

ICT_Works:

#ICT4D Twitter Chat Q1: In ICT implementations, do you work with local governments or bypass them? Why?

5:15 pm

downeym:

#ICT4D Q1: In ICT implementations, do you work with local governments or bypass them? Why? #ict4d

5:15 pm

chloevdc:

RT @ICT_Works: #ICT4D Twitter Chat Q1: In ICT implementations, do you work with local governments or bypass them? Why? #ICT4D

5:16 pm

stephkasilova:

Stephanie Seale, Program Development at Inveneo. A lurker in the conversation. #ICT4D

5:16 pm

meowtree:

always depends on pjct, but i'd say you should try to get locl gov involved fr beginning, build local capacity = sustainability #ICT4D

5:17 pm

joncamfield:

@ICT_Works IMHO, you have to work with them or risk encountering institutional barriers and sustainability probs #ICT4D #ict4d

5:17 pm

ICT_Works:

This is a tough Q - we find that local gov's are needed for long-term success, but can be tricky in short-term #ict4d

5:17 pm

K4Health:

#ICT4D Yes, we work with local gov't and partners on the ground. The effort to include gov't, however, depends on the country.

5:17 pm

HealthIT_Africa:

Chat Q1 #ICT4D : Find a way to work wt local govt even if at contribute or awareness level. They are a stakeholder and could hamper success

5:18 pm

egomez0328:

#ICT4D Liz Gomez, a PhD researcher and developer focusing on SMS for crisis response. I have been involved with the peoplefinder effort.

5:18 pm

K4Health:

agreed @meowtree always depends on pjct - should try to get locl gov involved fr beginning, build local capacity = sustainability #ICT4D

5:18 pm

AJuOnLiNE:

@ICT_Works work with local government. They know the people and the culture whom we are trying to help #ict4d

5:18 pm

stevesong:

Q1. Three things to consider. People, people, and people. If there is a champion in local gov, anything is possible. #ICT4D

5:18 pm

chloevdc:

our work in India has required local gov support, which has worked well thus far. a level of trust has been established #ICT4D

5:19 pm

ICT_Works:

So true! RT @stevesong: Q1. 3 things. People, people, and people. If there is a champion in local gov, anything is possible. #ict4d

5:19 pm

theresac:

Depends. Stagnant local gov't sometimes more impediment than help. Try to set-up short term w/o, then implicate long term. #ict4d

5:20 pm

K4Health:

Yes! RT @stevesong: Q1. 3 things. People, people, and people. If there is a champion in local gov, anything is possible. #ict4d

5:20 pm

ICT_Works:

Topic Reminder - #ICT4D Twitter Chat Q1: In ICT implementations, do you work with local governments or bypass them? Why?

5:20 pm

chloevdc:

"working with" can mean many things, as well. funding, champions, land, tools. can be some, all, none, etc #ICT4D

5:20 pm

downeym:

What are we calling local government? Village/town? Community? Regional? State? #ICT4D #ict4d

5:21 pm

meowtree:

@chloevdc @downeym good points! "working with" can mean many things, What are we calling local government? #ICT4D

5:21 pm

ICT_Works:

@downeym All of the above - any form of rule making body that community recognizes #ict4d

5:22 pm

theresac:

@stevesong amen! w/o a champion, easy to waste time and $ spinning your wheels #ict4d

5:22 pm

K4Health:

@downeym can be associated with all - depends on who you're targeting #ICT4D

5:22 pm

ICT_Works:

for ICT - local gov can be a major client as buyer of bandwidth to subsidize smaller projects, but often want free service/tools #ict4d

5:22 pm

stephkasilova:

Local govt doesn't operate in a vacuum - need to determine their partners as well from pvt and ngo sector. #ICT4D

5:22 pm

DanielleDarnell:

I agree with @chloevdc mutual trust is important as is getting to know the character of the govt & bureacracy involved. #ICT4D #ICT4D

5:22 pm

CreyM:

@ICT_Works agree #ICT4d

5:23 pm

chloevdc:

too much focus on national gov can have little to no impact if work is at much more local level, and vice versa #ICT4D

5:23 pm

HealthIT_Africa:

Local govt could range from village heads, community leaders, government reps in a community #ict4d

5:23 pm

theresac:

@downeym don't forget informal authority structures too! (elders, traditional leaders, etc.) #ict4d

5:24 pm

ICT_Works:

local gov can be just as ICT-starved as the intended clients - so many @yahoo.com ministerial email addresses #ict4d

5:24 pm

stevesong:

Agree with @theresac. Where gov is stagnant, set them up so that they can claim victory for your initiative at a later point. #ICT4D

5:24 pm

chloevdc:

@theresac very good point #ICT4D

5:24 pm

pablarribas:

IHMO it all depends on the kind of political environment: you may have to face corruption, poor democracy... but it's necessary #ICT4D

5:25 pm

ICT_Works:

Enjoying the January #ICT4D Twitter Chat? If so, please follow your hosts @ICT_works - @downeym - @chloevdc

5:25 pm

HealthIT_Africa:

The locals want and need help but they don't like being ignored as if they never existed. #ICT4d

5:25 pm

meowtree:

so ... then you need a good local mapping of who stakeholders are and a strategy for each 1 depd on attitudes/capacity #ICT4D

5:25 pm

downeym:

#ICT4D In Haiti right now, local government is being assisted by other outside government. Does that help or hurt collaboration? #ict4d

5:25 pm

CreyM:

sorry but have to go, I'll read posts tomorrow. @ EHAS we're interested #ICT4D experiencs from #Haiti disaster to be prepared for the future

5:25 pm

ICT_Works:

local gov also just as bewildered as clients about ICT - many dusty computers in ministerial offices & misconceptions on use #ict4d

5:26 pm

OpenToInfo:

systemically, "working with" also means one's home 'community' supporting work/employment?in US we're too individualistic 2 do this. #ict4d

5:26 pm

ICT_Works:

@downeym Not sure about Haiti gov pre-earthquake ICT use, understanding, or buy-in with ICT projects #ict4d

5:26 pm

joncamfield:

@ICT_Works So true, often you have to find the right innovators within the govt ministries to champion new projects. #ict4d #ict4d

5:27 pm

joncamfield:

@ICT_Works Haiti was working with the IADB on an @OLPC implementation, so there was some usage ... #ict4d #ict4d

5:28 pm

ICT_Works:

Today's Twitter Chat participant list - http://twitter.com/ICT_Works/ict4d-chat-local-gov #ict4d

5:28 pm

chloevdc:

@ICT_Works yes, and often dif gov ministers in dif departments each champion a different tool thus creating more bewilderment #ICT4D

5:29 pm

ICT_Works:

Q2: What are the keys to project success with local government? #ict4d

5:30 pm

downeym:

RT @ICT_Works: Q2: What are the keys to project success with local government? #ICT4D #ict4d

5:30 pm

ICT_Works:

We've talked about buy-in with gov as key, but what others matter? Education of influencers & decision makers? #ict4d

5:30 pm

K4Health:

@chloevdc Sounds like a familiar issue :) #ICT4D

5:30 pm

chloevdc:

RT @ICT_Works: Q2: What are the keys to project success with local government? #ICT4D

5:31 pm

stevesong:

Q2. In my experience, there is no short term with local gov (and gov in general). Not for sprinters. #ICT4D

5:31 pm

meowtree:

buy in, participation, past trust, a real need for the results that the ICTs are purportedly bringing in (need have not nice to have) #ICT4D

5:31 pm

K4Health:

Q2: Buy-in, champions, sustainability, understanding, the list is long #ICT4D

5:31 pm

theresac:

@joncamfield don't always need #ict4d innovators. people who recognize that project success will make them look good work just as well

5:31 pm

ICT_Works:

Also @joncamfield mentioned finding project champions within local government #ict4d

5:31 pm

zwanbourg:

@downeym make them be well informed about your project issues #ict4d

5:32 pm

theresac:

RT @stevesong Where gov is stagnant, set them up so that they can claim victory for your initiative at a later point. #ICT4D

5:32 pm

HealthIT_Africa:

Q2. Make them owners and you will enjoy every step of the project #ICT4D

5:32 pm

meowtree:

or even better yet, the local stakeholders have identified an I and C need first, and the T is helping them resolve it. #ICT4D

5:32 pm

ICT_Works:

Interesting...RT @theresac: dont always need innovators. people who recognize that project success will make them look good work well #ict4d

5:33 pm

ICT_Works:

Time relative - what is "short-term" for local gov? RT @stevesong: Q2. In my experience, there is no short term with local gov #ict4d

5:34 pm

AJuOnLiNE:

Q2: #ICT4D : Results. Authentic grass root level results.

5:34 pm

pablarribas:

Align to their existing strategies would be a good thing. Obvious maybe... #ict4d

5:34 pm

theresac:

@meowtree amen! "Needs results" gets approval and champions faster than anything else I've seen.#ict4d

5:34 pm

africastrategy:

RT @HealthIT_Africa: Q2. Make them owners and you will enjoy every step of the project #ICT4D

5:34 pm

IREXTech:

@ICT_Works Letting local officials take credit for your project #ict4d

5:34 pm

ICT_Works:

@theresac: so project champion can be anyone - not just geeks. whomever thinks project good for them #ict4d

5:35 pm

ICT_Works:

Just arrived to #ICT4D Twitter Chat? Please introduce yourself - name, affiliation, fav Haiti relief org. Intro=addition to Twitter List

5:35 pm

ICT_Works:

Oh yeah! RT @IREXTech: @ICT_Works Letting local officials take credit for your project #ict4d

5:35 pm

katzistan:

@theresac or at the present point, give opportunity to claim credit for the resource at the beginning. #ict4d.

5:35 pm

chloevdc:

RT @IREXTech: @ICT_Works Letting local officials take credit for your project || So true #ICT4D

5:36 pm

pablarribas:

@ICT_Works not anyone but especially natural leaders #ict4d

5:36 pm

katzistan:

Ari Katz, IREX. MSF. (We don't really work in Haiti.) #ict4d

5:36 pm

chloevdc:

Any tips for creating champions within local gov? Or finding them? #ICT4D

5:37 pm

DanielleDarnell:

Completely agree & provide opps to be involved in planning stages @IREXTech Letting local officials take credit for your project #ICT4D

5:37 pm

ICT_Works:

Can they be created? Think they have to be naturals RT @chloevdc: Any tips for creating champions within local gov? Or finding them? #ict4d

5:38 pm

africastrategy:

@ICT_Works Hi. Intro. Africastrategy, Love what Ushahidi have done for Haiti Zimbabwean, living in UK working in US #ICT4D

5:38 pm

downeym:

Important point: #ICT4D projects serve others. Is it ever better to claim the credit for yourself? #ict4d

5:38 pm

katzistan:

@chloevdc Put media pressure on them. Look what your neighbors are accomplishing! You don't want to be left behind, do you? #ict4d

5:38 pm

GrameenAppLab:

#ICT4D Twitter Chat: name: Scott Everett | affiliation: Grameen Foundation | fav Haiti relief org | PIH, Fonkoze @ICT_Works

5:38 pm

HealthIT_Africa:

tips for creating champions within local gov? Or finding them? Find some few willing people who can hit the ground running to train #ICT4D

5:39 pm

africastrategy:

Q2: All mute if govt set against a collective voice, or fear loss of control Progressive governance & vision needed #ICT4D

5:39 pm

meowtree:

@chloevdc look for younger people who want to shine, but who know how to maintain respect for older people? ICT knwldg=status symbol #ICT4D

5:39 pm

IREXTech:

Hi, I'm Matt, tweeting on behalf of the IREX tech team #ict4d

5:39 pm

stevesong:

Beware of alienating existing local gov IT suppliers/gurus/directors etc. Give them opportunity to shine. #ICT4D

5:39 pm

pablarribas:

@downeym #ict4d well but when it's politicians or authorit. who take the credit, it's not an innocent thing either

5:39 pm

chloevdc:

@ICT_Works I'd disagree, espec with young generation. They may not be leaders or champions...yet...but can be #ICT4D

5:40 pm

K4Health:

@katzistan You're talking about 'Jonesing' gov't? I like it -- brings it back to showing results #ICT4D

5:40 pm

jakedarnell:

I don't think personal credit should matter when doing humanitarian work. RT @downeym Important point: #ICT4D projects serve others. #ICT4D

5:40 pm

HealthIT_Africa:

ClaimING credit for yourself might send a wrong message #ict4d. I think you will be in memory for generations to come. That is A good credit

5:41 pm

chloevdc:

@meowtree I like the way you think! #ICT4D

5:41 pm

DanielleDarnell:

RT @stevesong: Beware of alienating existing local gov IT suppliers/gurus/directors etc. Give them opportunity to shine. #ICT4D

5:42 pm

HealthIT_Africa:

On Humanitarian work, the rule is "Non sibi sed Allis" - Not for Ourselves but for Others #ICT4D

5:42 pm

africastrategy:

@jakedarnell Personal credit can be effective tool. Not as boasting but empowering. "Look what you did1 How can you role this out?" #ICT4D

5:42 pm

chloevdc:

RT @stevesong: Beware of alienating existing local gov IT suppliers/gurus/directors etc. | Yes, & help build local capacity #ICT4D

5:42 pm

ICT_Works:

Q3: Now that we know what works - How can we work with compromised governments, like Haiti? #ict4d

5:43 pm

AJuOnLiNE:

+1 :) @meowtree look 4 younger people who want 2 shine, but who know how 2 maintain respect 4 older people? ICT knwldg=status symbol #ICT4D

5:43 pm

downeym:

RT @ICT_Works: Q3: Now that we know what works - How can we work with compromised governments, like Haiti? #ICT4D #ict4d

5:44 pm

chloevdc:

RT @ICT_Works: Q3: Now that we know what works - How can we work with compromised governments, like Haiti? #ICT4D

5:44 pm

meowtree:

total silence.... #ICT4D

5:44 pm

HealthIT_Africa:

Africans don't like being ignored in their own territory, they could sabotage your efforts if they sense that you are after gains. #ICT4D

5:45 pm

theresac:

@AJuOnLiNE Maintain the hierarchy. Young people have old bosses that also want to look good. Include the previous generation! #ict4d

5:45 pm

ICT_Works:

so in short term (first few days/weeks) do you just do it, then report actions to local gov later? #ict4d

5:46 pm

africastrategy:

Role out has to have cross over of old system & new or evolve slowly Will be hichups, q's. challenges, resistance etc #ICT4D

5:46 pm

stevesong:

Have to go. Will catch up with log. Thanks @ICT_Works @downeym and @chloevdc and everyone! #ICT4D

5:46 pm

chloevdc:

work with other #ICT4D providers and try to show gov one coherent and workable solution for respective prob...is that possible? #ICT4D

5:46 pm

downeym:

#ICT4D Q3: Government is paralyzed without communication. Besides obvious life-saving work, comm infrastructure should come next. #ict4d

5:47 pm

africastrategy:

Q3: Show them it works. Demonstrate savings in time, money. Demonstrate increase effectiveness in knowledge capture & workflow #ICT4D

5:47 pm

HealthIT_Africa:

Q3.In Haiti and disaster case. I believe helpers should just do & collaborate wt whomever is available. It's dangerous to do nothing. #ICT4D

5:48 pm

OpenToInfo:

Re: Q3, such gos usually result of developed world/US policy. Change the dynamics of global capitalism?end fiat debt-based currencies #ict4d

5:48 pm

ICT_Works:

@Inveneo has taken approach of working with orgs that were already there - they presumably have okay for new tech, or will get it #ict4d

5:48 pm

chloevdc:

@ICT_Works I think there has to be a constant "do then show" "do then show" to keep things moving and communicate at the right time #ICT4D

5:48 pm

DanielleDarnell:

I agree, this is enabling them to be more involved. RT @downeym: ...Besides life-saving work, comm infrastructure should come next. #ICT4D

5:48 pm

katzistan:

@downeym Agreed, need to be equipped with stories of how ICTs contribute. Otherwise, gets buried under tradit'l devlpmnt priorities. #ict4d

5:48 pm

jakedarnell:

A temporary infrastructure can be created at 1/10th the cost. http://gnuradio.org/redmine/wiki/gnuradio/OpenBTS #ICT4D

5:49 pm

meowtree:

in Haiti, there are systems, local networks, local orgs, local politics that ppl wrking on ground will know how to navigate #ICT4D

5:49 pm

OpenToInfo:

gos = governments #ict4d

5:49 pm

AJuOnLiNE:

@theresac Agreed totally! I have come across young skilled peeps who dnt treat the older/exp. peeps well. which is a #fail attitude #ict4d

5:49 pm

africastrategy:

Q3: Show flexibility Work to their agenda & resources. Do not preach radical change but contextual & workable systems. Offer training #ICT4D

5:50 pm

K4Health:

#ICT4D I'm going to have to cut out early.Thanks! BTW, if u want 2 suggest resources for our #Haiti relief toolkit http://bit.ly/8r2Ys2

5:50 pm

ICT_Works:

so work with those already there, eh? RT @meowtree: in Haiti, there are systems that ppl wrking on ground will know how to navigate #ict4d

5:50 pm

downeym:

Agreed @meowtree. Identifying these knowledge ASAP hubs is critical. #ict4d

5:50 pm

meowtree:

but disaster time = very difficult to introduce new ideas to ppl bc everything else is in upheaval, ppl want to find s'thing familiar #ICT4D

5:50 pm

chloevdc:

many mentioned @ushaidi earlier - anyone know if/how they worked with local gov in #haiti ? #ICT4D

5:51 pm

ICT_Works:

Add ICT that works: RT @K4Health: #ICT4D suggest resources for our #Haiti relief toolkit http://bit.ly/8r2Ys2 #ict4d

5:52 pm

GrameenAppLab:

I believe so: work with other #ICT4D orgs, show gov one coherent solution for respective prob...is that possible? #ICT4D RT @chloevdc

5:52 pm

meowtree:

i understand @ushahidi was working with haiti govt. but seems several other systems being set up also by diff actors, not converging. #ICT4D

5:52 pm

africastrategy:

Q3: Circumstances like Haiti benefits r apparent In other countries/communities needs a consultative, listening & solutions approach #ICT4D

5:52 pm

ICT_Works:

Agreed - re-build, not innovate RT @meowtree: disaster time = very difficult to intro new ideas to ppl bc everything is in upheaval #ict4d

5:53 pm

jakedarnell:

Didn't one of the guys from FrontlineSMS:Medic contact Digicell in #Haiti to get the 4636 short code and link it with @ushaidi? #ICT4D

5:53 pm

downeym:

We've booked #ICT4D for 30 more min, but if you've got to leave, first do this quick 5-question survey? http://j.mp/ICT4Dsurvey

5:53 pm

ICT_Works:

everyone wants credit (looking at ICRC) RT @meowtree: @ushahidi was working with haiti govt - other systems set up by diff actors #ict4d

5:53 pm

downeym:

Yes @jakedarnell - @joshnesbit from @SMSmedic led the @ushahidi 4636 effort. #ict4d

5:54 pm

africastrategy:

@meowtree Yes but on other hand offered a solution that is working can radically change perspectives & foster adoption #ICT4D

5:54 pm

ICT_Works:

Help us improve - Be sure to take quick 5-question survey on Twitter Chat http://j.mp/ICT4Dsurvey #ict4d

5:55 pm

meowtree:

@africastrategy but now larger actors come in w/own system and ppl/orgs don't know which one to use -> @ict_works every1 wants credit #ICT4D

5:56 pm

downeym:

Org's often get hung up on this credit thing (hey, it *does* attract donors) and as a result, cooperation sometimes suffers. #ict4d

5:56 pm

AJuOnLiNE:

RT @jakedarnell: A temporary infrastructure can be created at 1/10th the cost. http://gnuradio.org/redmine/wiki/gnuradio/OpenBTS #ICT4D

5:57 pm

stevesong:

RT @ICT_Works: @Inveneo has taken approach of working with orgs that were already there <-smart! #ict4d

5:58 pm

chloevdc:

given what we've seen with #ICT4D in Haiti, what are some of the lessons we take take to the next (unfortunate) disaster zone? #ICT4D

5:58 pm

meowtree:

and ppl on ground, big orgs that work in disaster have 'old' way of doing things, difficult in chaos to get all on board w/new ways #ICT4D

5:59 pm

africastrategy:

@meowtree Right. Universal problem. this is why objective driven system within available resources & useability important #ICT4D

5:59 pm

ICT_Works:

Same as http://villagetelco.org/ solution? RT @AJuOnLiNE: RT @jakedarnell: cell networks at 1/10th the cost. http://ow.ly/ZqRc #ict4d

6:00 pm

GrameenAppLab:

Agreed "big orgs that work in disaster have 'old' way of doing thngs, difficult in chaos to get all on board w/new ways" #ICT4D RT @meowtree

6:00 pm

meowtree:

@chloevdc if 4636 + Ushahidi set up as part of preparedness, linkd w/natl emerg system, ppl knew the # to call b4 disaster = amazing #ICT4D

6:00 pm

downeym:

RT @chloevdc: Q4: Given what weve seen with #ICT4D in Haiti, what are some lessons we take take to the next disaster zone? #ict4d

6:01 pm

ICT_Works:

Q4: (changed) Given ICT experiences in Haiti, what are some of the lessons we take take to the next (unfortunate) disaster zone? #ict4d

6:01 pm

africastrategy:

@meowtree Saw that with some lg orgs refusing to share data. Collaboration is still buzzword, yet to translate fully #ICT4D

6:01 pm

Katrinskaya:

RT @meowtree larger actors come in w/own system and ppl/orgs don't know which one to use -> @ict_works every1 wants credit #ICT4D

6:02 pm

ICT_Works:

How to sell Ushahidi as 911 pre-crisis? RT @meowtree: @chloevdc if 4636 + Ushahidi as part of preparedness b4 disaster = amazing #ict4d

6:02 pm

africastrategy:

@downeym YEs but that is beauty of system. Learning all the time. Open source so it evolves to fit the use. #ICT4D

6:02 pm

africastrategy:

RT @theresac: @meowtree new not always better. need a good combination of tried and true + innovation #ict4d //same in business

6:03 pm

meowtree:

working on some pilot ideas for this at Plan w disaster prone countries for this year. @ICT_Works: Ushahidi as 911 pre-crisis? #ICT4D

6:03 pm

jakedarnell:

Close, but OpenBTS is used to create a temporary GSM cellular infrastructure that can hold up public use. RT @ICT_Works Same as... #ICT4D

6:04 pm

downeym:

Is a proactive consortium of disaster relief NGO's reasonable? Even possible? #ict4d

6:04 pm

GrameenAppLab:

big players always there, but networking and collaboration among all the rest, medium/small orgs, allows for innovation/testing #ict4d

6:05 pm

downeym:

Hope you can stay through the end of #ICT4D Twitter Chat. Be sure to do our super-quick survey on the way out: http://j.mp/ICT4Dsurvey

6:05 pm

ICT_Works:

No lurking! Listening to #ICT4D Twitter Chat? Please introduce yourself - name, affiliation, fav Haiti relief org

6:05 pm

ICT_Works:

Follow today's #ICT4D Twitter Chat participants: http://twitter.com/ICT_Works/ict4d-chat-local-gov #ict4d

6:05 pm

stevesong:

Lessons moving forward. Push for more Open Standards, interoperability. Microformats, open APIs, etc #ICT4D

6:07 pm

HealthIT_Africa:

Q4: lessons we take take to the next (unfortunate) disaster zone 1. Prepare ICT Response manual using lessons of ICT helpers in Haiti #ict4d

6:07 pm

ICT_Works:

Would any of these ideas get across in pre-earthquake Haiti? @Ushahidi as 911, coordinated disaster NGO's, agreement on tech to use #ict4d

6:07 pm

chloevdc:

@meowtree curious: what is role of local gov in those pilot ideas? #ICT4D

6:07 pm

meowtree:

would love to see coop btwn local orgs, UN, NGOs, Haiti govt re child protection system, tracing, registration, family reunification #ICT4D

6:08 pm

downeym:

@ICT_Works @inveneo as focal point for NGO disaster tech response consortium? :) #ict4d

6:09 pm

ICT_Works:

Tech solutions: Open Standards, interoperability. Microformats, open APIs - what are organizational or government ones? @stevesong #ict4d

6:10 pm

ICT_Works:

Ha! Doubt it. RT @downeym: @ICT_Works @inveneo as focal point for NGO disaster tech response consortium? :) #ict4d

6:10 pm

meowtree:

@chloevdc many municipalities (in certain countries) have local emergency plans. if sms system set up, could integrate w/ these #ICT4D

6:10 pm

DanielleDarnell:

@ICT_Works ideas might not have been embraced pre-quake, but now @Ushahidi has set a precedent for ICT relief that is recognized #ICT4D

6:11 pm

stephkasilova:

Again, co-op with private sector is key, esp if they're most functional group post-disaster. We at @inveneo are seeing this in Haiti. #ICT4D

6:12 pm

ICT_Works:

Who in priv sector? Mobile phone co's? RT @stephkasilova: co-op w/ private sector is key, esp if most functional group post-disaster #ict4d

6:12 pm

zwanbourg:

RT @jakedarnell: Close, but OpenBTS is used to create a temporary GSM cellular infrastructure that can hold up public use. RT @ICT_Works Same as... #ICT4D

6:14 pm

downeym:

Great responses from everyone at #ICT4D Twitter Chat. Make the next one even better: http://j.mp/ICT4Dsurvey #ict4d

6:14 pm

ICT_Works:

Thanks for coming out today - we're ending the formal #ICT4D Twitter Chat now, but feel free to keep talking #ict4d

6:14 pm

zwanbourg:

RT @ICT_Works: Who in priv sector? Mobile phone cos? RT @stephkasilova: co-op w/ private sector is key... #ict4d

6:15 pm

ICT_Works:

Enjoying the January #ICT4D Twitter Chat? If so, please follow your hosts @ICT_works - @downeym - @chloevdc

6:15 pm

stephkasilova:

@ICT_Works yes GSM operators and ISPs. No point in working around them when they have infrastructure and $$. #ICT4D

6:15 pm

theresac:

@ICT_Works Mobile operators, small businesses, private health clinics, anyone still standing. #ict4d

6:15 pm

meowtree:

@ICT_Works @downeym @clhoevdc thanks for setting it up! #ICT4D

6:15 pm

chloevdc:

Loved everyone's input. Thanks for all the great comments. See you next time! #ICT4D twitter chat. #ICT4D

6:16 pm

DanielleDarnell:

Yes, Thank you as always! RT @meowtree: @ICT_Works @downeym @clhoevdc thanks for setting it up! #ICT4D

6:16 pm

IREXTech:

@ICT_Works Thanks for hosting--great discussion and look forward to more! #ict4d

6:16 pm

butterflyworks:

Re Q1: we have worked off the govt. radar, with local govt, w regional govt and w national govt. All have their merits. #ict4d

6:16 pm

HeatherLaGarde:

RT @ICT_Works: transcript and write up on http://ictworks.org - be sure to subscribe by RSS: http://www.ictworks.org/rss.xml #ict4d

6:17 pm

zwanbourg:

RT @ICT_Works: Well have transcript and write up on http://ictworks.org - be sure to subscribe by RSS http://www.ictworks.org/rss.xml #ict4d

6:17 pm

stephkasilova:

Agreed! RT @meowtree: @ICT_Works @downeym @clhoevdc thanks for setting it up! #ICT4D

6:17 pm

ICT_Works:

Keep up with everyone you heard at ICT4D Twitter Chat today: follow: http://twitter.com/ICT_Works/ict4d-chat-local-gov #ict4d

6:17 pm

chloevdc:

RT @ICT_Works: Well have transcript & write up on http://ictworks.org - be sure to subscribe by RSS: http://www.ictworks.org/rss.xml #ICT4D

6:18 pm

DanielleDarnell:

RT @ICT_Works: Transcript and write up on http://ictworks.org - be sure to subscribe by RSS: http://www.ictworks.org/rss.xml #ICT4D

6:18 pm

jakedarnell:

Thank you everyone! And thank you to our hosts @chloevdc and @downeym #ICT4D

6:18 pm

chloevdc:

RT @downeym: Great responses from everyone at #ICT4D Twitter Chat. Make the next one even better: http://j.mp/ICT4Dsurvey #ICT4D

6:20 pm

downeym:

Thanks for participating in this month's #ICT4D Twitter Chat. Take 60 seconds for our quick survey before you go: http://j.mp/ICT4Dsurvey

6:20 pm

ICT_Works:

Thanks everyone - make the next #ICT4D Twitter Chat even better: http://j.mp/ICT4Dsurvey #ict4d

6:21 pm

HealthIT_Africa:

Thanks. #ict4d was a very informative session

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